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Our Quality Policy
Braahmam is an ISO 17100:2015 certified company.We at Braahmam don’t simply preach about being a quality-focused company. We thoroughly practice it, and these deeply rooted values and culture differentiate us from the rest.
Quality has always been an integral part of Braahmam, and strict adherence to the Quality Policy guidelines is one of our USPs. We had achieved our first-ever milestone with ISO 9001 certification in 2009 and maintained this certificate till 2018.
With ISO 17100:2015, we’ve gone a step further and obtained certification with the International Certification Body ATC in 2019. We haven’t just theoretically met these standards but have gone through a rigorous auditing program.
We are a content transformation company that integrates Language, Design and Technology to meet all of your business requirements.
A business idea over a cup of coffee sounds interesting, doesn’t it? Well, that’s how Braahmam’s journey started in 2000. Today we are a well-established company; world famous for our Quality, Communication and Commitment. These are the essential core values that run deep in our veins.
Our quality objectives are to:
- Provide quality services to clients within the affordable agreed cost and timeline;
- Enhance the Customer Satisfaction up to 100% by minimizing the number of errors and mistakes, and strive for zero defects and customer complaints;
- Ensure continual improvement in performance of service quality and delivery times;
- Ensure the hiring of professional personnel, subcontractors and freelancers that have the required qualification and experience in order to ensure high quality services being provided to clients;
- Keep employees, subcontractors and freelancers informed and updated about the most recent developments in the industry through appropriate training;
- Supervise and monitor outsourcing of services according to the laid down and accepted standards; and
- Track the implementation and adherence of the company’s quality-related policies.